It may be confusing to receive a bill before your first issue. Because our publications are mailed via Periodicals Postage (formerly Second Class postage) and our statements are mailed via First Class Postage, sometimes the statements arrive before the first issue. We are sure that once you receive your first issue of John Lyons’ Perfect Horse, Spin To Win Rodeo, The Trail Rider, or Horse Journal, you will be thrilled with the top-quality information we pack into each issue and will want to continue your subscription. If you choose to pay for your subscription with this first statement, please be reassured by our money-back guarantee.

Print subscriptions usually take about 6-8 weeks from the time you send in your order until you receive your first issue in the mail. Our publications are delivered via U.S. Mail, Periodicals Postage.

You may cancel your subscription by calling or mailing the subscription department. The telephone numbers and addresses for John Lyons’ Perfect Horse, Spin To Win Rodeo, The Trail Rider, and Horse Journal are provided with the Subscription Department Information or you can just click here to be redirected to that section in FAQ. Once requested, we will promptly stop your service and issue a refund for any un-mailed copies. If you cancelled your subscription, but are still receiving bills, please note that it takes a few days for a cancellation to become effective. Therefore, if you receive any invoices after you have cancelled, please ignore them.

If your issue arrives damaged and you have a standard sized mailbox, please check with your Post Office to see if your magazines generally arrive in good condition. If they do not, you can contact Customer Service to report the problem. Click here.

If you have missed an issue, we may have an incorrect address on file. Please login to verify your address, to check the payment status on your account, to pay in full for your subscription or to report the missed issue. If none of these explanations apply, you can contact Customer Service. Click Here.

Extra copies are printed of each issue. Those copies are available for as long as supplies last. Price varies by publication. To order, contact Customer Service. Click Here.

Please be sure to include your current mailing label.

We do not share email addresses or telephone numbers with other organizations.

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