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blogs: maureen gallatin: february 2009: help for boarding barns
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Help for Boarding Barns
February 4, 2009
by Maureen Gallatin

The economy has hit everybody hard, and boarding barns are no exception. I’ve been hearing from a number of owners who are trying to figure out how to best make ends meet or how to fill empty stalls. In response, Doug Emerson (http://www.profitablehorseman.com) and I are putting the finishing touches on a TeleSeminar designed to help boarding-barn owners find their footing. These are difficult times, but all is not gloom and doom, and we’re glad to be able to offer some encouragement. Here are a few helpful tips:

* Remember why you’re doing this in the first place. It’s easy to get caught up with the finances and forget that your original purpose in offering boarding may have been so you could take care of your own horses in your own way, to have other people to ride with, or a safe place where your kids could learn about horses. Keep a positive attitude, and that will help you to focus on solutions, rather than problems.

* Get a handle on the actual costs. When you hear that feed has gone up, what does that mean in dollars? If you don’t know your costs, any mention of a price increase causes fear.

* Don’t strain the relationship with your boarders. If someone left a light on, respectfully ask them to remember to turn it off. Even though customers often become like family, they are your customers, and as with any business, you have to find a customer-friendly way to deal with them.

* Explore if there are some changes in the way you do things that might result in cost savings. Horse people tend to get dogmatic about how deep the shavings have to be, what time this has to happen, what brands they use, and so forth.

I’m not suggesting that you forget about bedding the stalls. Just see if some small change in routine might help. For instance, maybe feeding one hay meal outside would minimize hay loss, since it won’t get trampled into the bedding. Might save stall-cleaning time and result in fewer shavings being thrown out, too. It might not in your situation, but this example can get you thinking.

If your horse is boarded, I’d encourage you to pitch in to help the barn operator make her business work. Yup, you are the customer. But a little encouragement might mean a whole lot.

Whether you keep your horse at home, board at someone else’s barn, or operate a boarding business, if you have any words of wisdom, I’d love to hear them. Sometimes a suggestion that seems inconsequential is just the piece that helps someone else. Have a great week.

Click on the Comments button below, or contact me directly. Go to http://www.inspiredbyhorses.com/workshop.html for TeleSeminar information.

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I just left a boarding barn because I had the audicity to request thet they stop locking my timid young horse out at feeding time because he was afraid to come into his stall. All it would have taken was a phone call to me telling me of the situation, but that never happened. If I had not come into the barn that morning and seen for myself that my horse was locked out, I would never have known what was going on. Because I spoke up, I was asked to leave. I was not nasty, I only requested that my horse not be locked out. I suggested that his stall be left open so he could go in on his own. I also suggested that a phone call to me would give me the opportunity to go down and let him in myself. The purpose of this comment is to let boarding barn owners know that a simple solution, such as a phone call to the owner, goes a long way in keeping the boarder informed and giving the owner an opportunity to create a solution. I left willingly as I could see no solution was in the future, and it became obvious to me that I was being used as an example to other boarders that it is not a good idea to speak up because you could be the next one to be told to leave. It is my hope that other barn owners will take the time to communicate with their boarders about the horses in their care and allow open communication to acheive the best solution and care of the boarder's horses.
Posted by Barbara Chaisson, Lady Lake, FL
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i board my tennessee walker and i just love the people that own the barn. they are so good. i always help out with whatever i can. i help get hay and move hay to the other barns and they are very appreciative of it. also help my girlfriend when i can clean stalls. there are 22 horses out there. lots of work but lots of exercise also. they don't raise the rent either. they are like my second parents and without the help of us all it would be really tough for them. have a couple stallions out there too so they are a little extra work but everything works out just fine. helping is a good thing for sure.
Posted by teri ford
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I love these messages. I am a first time horse owner in a barn of mostly high class dressage owners. Mine is pasture boarded and so happy there (except a few bad months in the summer). I so enjoy your comments and suggestions. I am living a dream after 60 years old and look forward toall the blogs. Happy Trails to all>
Posted by JC
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Thank you for such practical advice! I look forward to learning more. I also signed up for your friends email newsletter. God Bless!
Posted by MT
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Work with the barn owners to save expenses. Most horses dont need that extra flake of hay you are feeding when you think no one is looking.If your water bucket is dirty in the middle of the day dump it yourself. Clean up after yourself. Lend a hand if needed. If you board in a riding stable encourage friends to rent a horse and ride with you. Turn unnecessary lights out. Enjoy your ride take a trail ride out if you can. Every little bit helps.
Posted by HS HAJE FArms
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